What is the “Make It Right” customer satisfaction guarantee?

For first-time users, our guarantee ensures zero risk....

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I'm not satisfied with my psychic reading. How can I get minutes credited back?

If you're unhappy with your reading, you can follow the provided procedures to receive a full credit of minutes for your reading....

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How will the refund be processed?

The refund will be in the form of minutes credited back to your customer code, effectively reimbursing the time spent on a reading that did not meet your expectations....

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When should I decide if I want a refund?

If you're not satisfied with the reading, it's crucial to terminate the session before 5 minutes....

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How soon do I need to contact Soul 2 Path for a refund?

You must get in touch with Soul 2 Path via our online “Make It Right” form within 60 minutes of the call to qualify for the refund.

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Are there any limitations to the number of refunds I can get?

Yes, refunds are limited to 3 credits per customer.

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What details do I need to provide to process the refund?

To process your refund, you'll need to fill out the “Make It Right” form, which will ask for specific information related to your reading....

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What if I forget to end the call within 5 minutes?

It's essential to be aware of the time during the reading....

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Is this guarantee applicable for all callers?

The “Make It Right” satisfaction guarantee applies to all customers, regardless of how many readings they've had in the past.

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